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Metric Muddle

Picture the scene – Bag End market of a Saturday morning and all was well in the Shire. Stall holders with cheeks as rosy as the polished apples on their stalls called their wares promising such taste and prices that would tempt even an Elvish princess come a-running clutching her Saturday pocket money groat. “Red

Cutting Carbon and Home Energy Bills

CUTTING CARBON = EXPENSIVE KIT? INCREASING BILLS? WHO TO TRUST? Scared to death or frozen to death? The new prices being quoted for gas and electricity have gripped the headlines and got us all clutching our wallets and digging out the sweaters. At the same time as we are quoted gigantic increases in our bills,

NCF responds to DEFRA consultation about Extended Producer Responsibility for Packaging

NCF Responds to DEFRA consultation

We welcome a new move by DEFRA designed to increase recycling by making the producer responsible for covering the costs of either recycling materials that can be recycled i.e. paper, glass, aluminium, steel plastic and wood, or the costs of not recycling materials and products that cannot be recycled. This includes the cups that you

The Complexities of Product Safety in the 21st Century

In preparing a detailed response to the BEIS, Office for Product Safety and Standards (OPSS) consultation: UK Product safety Review : Call for evidence the National Consumer Federation has needed to consider some fundamental issues for product safety in the very complex world in which we now live. As a precursor to our submission, the

Community-based energy projects

Community-based energy projects As a consumer organisation, our historic roots are in local groups of consumers and citizens coming together to improve things for people of that particular locality (and beyond). So, the projects described below are of great interest – not just for the fact that they are local, but also because this is

Brexit – Keep our safety legislation

Community-based energy projects As a consumer organisation, our historic roots are in local groups of consumers and citizens coming together to improve things for people of that particular locality (and beyond). So, the projects described below are of great interest – not just for the fact that they are local, but also because this is

Reforming Consumer Advocacy in Telecoms

A MUCH NEEDED CHANGE The NCF welcomes action to make a much needed change in the current consumer advocacy arrangements in the telecommunications sector. NCF agrees with the remit proposed in the consultation paper and supports appointing the Citizens Advice to assume the consumer advocacy role. CO-OPERATION WITH CONSUMERS AND CONSUMER ORGANISATIONS However, it should

BREXIT : COMPROMISE, FUDGE OR NO DEAL?

  Months ago writes Arnold Pindar, I was told that the discussions on Brexit withdrawal would go right up to the wire and then agreement would be achieved between the EU 27 and the UK. Having negotiated in Europe since 1977 this did not feel right to me. As a Department of Trade and Industry (now BEIS)

BUILDING TRUST IN ONLINE CONSUMER REVIEWS : AN NCF SUCCESS STORY!

The National Consumer Federation (NCF) was delighted to be present on 6 September 2018 when the British Standards Institution (BSI) launched the international standard BS ISO 20488:2018 Online Consumer Reviews – principles and requirements for their collection, moderation and publication. Timely and Global This standard is timely and being international, recognises that online purchases are often cross

Better Consumer Future North of the Tweed?

The Scottish Government have launched a consultation on the role and remit of a body they are calling Consumer Scotland.The reasons quoted in the doc for the exercise are Evidence has shown that, in specific markets, Scottish consumers behave differently and have different needs from consumers in the rest of the UK. The reasons for this have