Useful Links
Here you will find a number of useful links and documents
National Consumer Federation hold no liability or responsibility for the links and documents within this area.
We have included links, information and documents that we have found helpful and consumer focused.
Please feel free to let us know if you have any additional links or documents that you feel would fit nicely in our collection.
Where to go for help? – We have also created a simple document on where to go for help for consumer related issues. Click here to download a copy.
Website Links
TrustMark is the Government Endorsed Quality Scheme covering work a consumer chooses to have carried out in or around their home.
Click Here to visit their website: www.trustmark.org.uk
BEIS (Department for Business, Energy & Industrial Strategy) is responsible for a number of UK Government policy areas such as business and industrial strategy, science, innovation, energy and climate change.
To visit their website, click here.
Energy Saving Trust is an independent organisation – working to address the climate emergency.
To visit their website, click here.
The law protects your consumer rights when you buy goods or services. Find out who to contact for consumer protection advice.
You can get help if you’re treated unfairly or when things go wrong.
To visit their website, click here.
Friends Against Scams is a National Trading Standards Scams Team initiative which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.
To visit their website, click here.
The planet is in crisis – from climate change to the pollution in our oceans and devastation of our forests. It’s up to all of us to fix it. Take your first step with our environmental footprint calculator.
To take the WWF questionnaire, click here.
NCF Publications
Presentation slides from the 2023 Consumer Congress event held at Broadway House, on 23 March 2023.
Click Here to download the report
Click Here to download the report
Click Here to download the report
Click Here to download the report
Click Here to download the report
Click Here to download the report
Click Here to download the report
Click here to download the report
Click here to download the report
Click here to download the report
Click here to download the report
Click here to download the letter
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
Click here to download the document
The paper can be dowloaded from here
The guide can be found here for A4 landscape printing
The guide can be found here for print in A4 landscape ready to fold into an A5 booklet. Print double sided with short edge binding.
The NCF response to the CMA re Greenwash advertising can be found here
The NCF’s analysis and proposals for a tighter focus on UK homes retrofit can be found here
The report on the 2023 Consumer Congress on UK Net Zero Homes can be found here
The National Consumer Federation cannot be held responsible for the information contained in these linked website or documents. They are purely here to provide you with easy access to additional information that we feel benefits Consumers in where to get help.
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